At Ima Studio Design, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with us. Ima Studio Design operates from the UK and provides branding, brand identity, and website design services to clients across the UK and worldwide.
By using our website or working with us, you agree to the practices described in this policy.
1. Who we are
A branding and design studio based in the United Kingdom.
We specialise in branding, brand identities, packaging design and website design for businesses in the UK and internationally.
If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:
Email: imogen@imastudiodesign.co.uk
Address: www.imastudiodesign.co.uk
2. Information We Collect
Ima Studio Design may collect and process the following types of personal information:
Information you provide directly:
Name
Email address
Phone number
Company name and business details
Project briefs, content, and materials you share for design work
Payment and billing information (processed securely through third-party providers)
Information we collect automatically:
IP address
Browser type and device information
Website usage data (pages visited, time spent, referral source)
Cookies and similar technologies
3. How We Use Your Information
We use your personal information to:
Respond to enquiries and provide proposals
Communicate with you throughout your project
Deliver branding, design, and website services
Manage invoices, payments, and account administration
Improve our website, services, and client experience
Send marketing updates (only with your consent)
Comply with legal and regulatory obligations
4. Legal Basis for Processing
Ima Studio Design processes your data based on the following lawful grounds under UK GDPR:
Contract – to deliver the services you request
Legitimate Interests – to improve our services and communicate with clients
Consent – for optional marketing communication
Legal Obligation – for tax, accounting, and regulatory compliance
5. Sharing Your Information
We do not sell your personal data. We may share your information only with trusted third parties when necessary, such as:
Professional subcontractors involved in your project
Payment processors
Hosting and cloud service providers
Email and marketing platforms
All third parties are required to process your data securely and in accordance with UK GDPR.
6. Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected, including:
Providing services
Meeting legal, accounting, or reporting obligations
We may retain project files and brand assets for reference unless you request removal.
7. Cookies
Our website may use cookies to:
Improve your browsing experience
Analyse website performance
Personalise content and preferences
You can disable cookies through your browser settings; however, this may affect website functionality.
8. Security
Ima Studio Design takes appropriate technical and organisational measures to safeguard your personal information from loss, misuse, or unauthorised access.
9. Updates to This Privacy Policy
We may update this policy to reflect changes in our practices or legal requirements. The most recent version will always be available on our website.